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Q-Do
I need to use any new software?
A-You
may need to download a specific browser which should contain High
Encryption to use our online transactions service. This is a free
download. The information you need is available below under the
'Is it Safe?' heading. We cannot guarantee that your online transactions
will work if you do not use the recommended software. Return
to Top
Q-What
can I pay online?
A-You
can pay due Invoices and pre pay for orders using a Secure Server.
Return to Top
Q-Is it safe?
A-Yes
it is safe. Your transaction will take place within a secure payment
system. We use Secure Socket Layor (SSL) technology, a standard
supported by major Internet browsers. All of your personal and card
details are protected by using 128 bit protection when transmitted
over the Internet. In order for a transaction to take place securely
your browser must support 128 bit encryption. If your browser does
not support this level of encryption, upgrade your browser. Internet
Explorer. If you are in a public place we strongly advise you make
sure you are not overlooked as you enter your details to prevent
them being misused by somebody else. Return to Top
Q-When
will my payment be processed?
A-Your
payment will post within 24 hours. Return to Top
Q-Which cards do you accept?
A-You
can pay by Visa, Mastercard, Discover and American Express. Return
to Top
Q-Can I have a receipt?
A-You will receive a confirmation of your payment on your screen
after you make the payment. You can print this out as confirmation.
Additionally, if you provide us with an email address, your payment
confirmation will be sent to you. Return to Top
Q-What
if my card is refused?
A-Cards
are not refused - they are refused by your bank. There are many
reason why this may happen and we suggest you contact your bank
directly. Return to Top
Legal Statement
The data that you provide during this transaction will only be used
for the purpose of recording your payment. We shall abide by the
principles of the Data Protection Act 1998 and ensure that the data
is used for no other purposes and is disclosed to no third party.
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